Shipping Policy
Processing
Orders are processed promptly after confirmation. Each order is prepared with care to ensure product integrity throughout handling. Processing times may vary slightly depending on order volume and verification requirements.
Shipping Area
Ascora currently ships within the United States only. Orders placed outside of the United States will not be fulfilled.
Delivery
Delivery timelines may vary depending on location and carrier conditions. Once an order has been dispatched, tracking information will be provided where available.
Responsibility
Once an order has been transferred to the shipping carrier, responsibility passes to the customer. Ascora is not liable for delays, losses, or damages that occur during transit.
Incorrect Information
Customers are responsible for ensuring that all shipping details are accurate at the time of purchase. Ascora is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Order Review
Ascora reserves the right to review, hold, or cancel any order if required for verification or compliance purposes.
Refund Policy — Ascora
All Sales Final
Due to the sensitive nature of our products, all sales are final. Orders cannot be refunded, returned, or exchanged once they have been placed.
Damaged or Incorrect Orders
If an order arrives damaged or incorrect, please contact us within a reasonable timeframe after delivery. Each case will be reviewed carefully to determine an appropriate resolution.
Order Changes and Cancellations
Orders cannot be modified or canceled once they have been processed. Customers are encouraged to review all order details carefully before completing their purchase.
Contact
For any concerns related to an order, our team can be reached at:
Email: support@ascoralabs.com